FAQ
FAQ for Students & Individuals
What’s in it for me?
Will I get paid?
Do I have to be in the same city?
How much does it cost to join?
FAQ for Organizations
What kinds of projects can I list on SpringTern?
How much does it cost?
How do I write a good project listing?
Do I have to pay the individual?
Do I need to provide them with office space?
Are applicants screened?
What if I don’t like the work they did?
What if I have confidential information?
Should I check-in on the individual?
How do I refer someone to SpringTern?
Do I need to have a PayPal account to pay for my listing?
What if I don’t have a Coupon Code?
My listing is live on the site. How do I change it?
FAQ for Students & Individuals
What’s in it for me?
The experience that you gain from completing projects found on SpringTern will give you a leg up when you are looking for a job. You are able to add great experience to your resume and you will have excellent examples to discuss in future interviews. For more details on why you should join SpringTern, check out the Why Join? page.
Will I get paid?
No. All projects completed through SpringTern are done on a volunteer basis unless stated otherwise in the project listing.
Do I have to be in the same city?
Most project listings on SpringTern can be performed remotely so you can be anywhere in the world, regardless of where the organization is.
How much does it cost to join?
Nothing, your SpringTern membership is completely free.
FAQ for Business
What kinds of projects can I list on SpringTern?
If it is something that your business needs help with, then you can post it on SpringTern. Click here to see a list of the types of projects that are ideally suited to SpringTern. However, there are a few things to think about when creating your listing:
How much does it cost?
Posting a project on SpringTern costs $45 for companies, and $25 for non-profit organizations. You can receive additional free credits if you refer other organizations who then post a project on SpringTern.
How do I write a good project listing?
The key to writing a good project listing is providing a clear description of your expectations. How much effort is required from the individual? When does the project need to be complete? How often do you need updates on progress? And most importantly, what will the individual be delivering upon completion? Remember, the more detail you provide in your listing the better.
Here is an article with tips on writing a great listing.
If you would like someone from SpringTern to review your listing before you submit it, please contact us and we will be more than happy to help.
Do I have to pay the individual?
No. All projects done through SpringTern are done on a volunteer basis.
Do I need to provide them with office space?
If your project can be performed remotely then you do not need to provide office space. The individual should complete the work from a location of their choice (their home, a library, a coffee shop, etc). If your project requires them to be present in your office, you will need to provide them a space to work.
Are applicants screened?
No. All applications to your postings are sent directly to you. It is up to you to review the applications and choose the best candidate.
What if I don’t like the work they did?
SpringTern is not responsible for the quality of work you receive from an individual. If you are not satisfied with the work that has been completed, you can try to coach the individual on how to do a better job, or you can try to find a different candidate to complete the project.
What if I have confidential information?
If your project requires that the individual have access to confidential information, we strongly recommend that you have the individual sign a Non-Disclosure Agreement (NDA) prior to start of the project. SpringTern provides a template for an NDA that you can use for projects involving confidential information.
Should I check-in on the individual?
This is entirely up to you and may depend on the duration of the project. You may want to have a check-in every week, half-way through the project, or only at completion of the project.
How do I refer someone to SpringTern?
In the menu bar, simply click on the ‘Refer a Friend’ button then enter their email address in the text field. The email is prepopulated with a message, but feel free to change the text if you would like. Your contact will be sent an email with a link to sign up to SpringTern. When they post their first project on the site (which is free for them to do), your account will be credited with a free listings.
Do I need to have a PayPal account to pay for my listing?
No, you do not need a PayPal account. After clicking on the Buy Now button, you are taken to a secure checkout page. There you will see a link saying ‘Don’t have a PayPal account?’. Click on that link to pay with your credit card.
What if I don’t have a Coupon Code?
If you do not have a Coupon Code, then simply leave that field blank when submitting your project listing.
My listing is live on the site. How do I change it?
If you would like to make any changes to a live listing, please email the requested changed to support@springtern.com and you listing will be updated within 24 hours.